Some of the questions we receive from our customers are
answered below. If you have other questions or would like more information
about medication we feature, please email them to
info@OnlineConsultationService.com or call our Customer Representatives at
1-800-571-8037.
How Do I Place An Order?
When you click an Order link, you will be taken to our secure server where you
will set up your account. You will answer an online questionnaire to provide
information relevant to your medical condition. Once you complete the
questionnaire, you will see a confirmation page to review your answers for
accuracy. At this point, you will submit your order for processing.
What Happens Once I Submit My Order?
A US licensed physician will review the information you have submitted and
either approve or decline your request.
If approved, the physician will write the prescription and send it to the
pharmacy where it will be filled and shipped to you via FedEx priority
overnight. Your prescription will include information explaining the usage,
dose, and precautionary information for your medication. You will also receive
contact information for the pharmacist in case you have any questions after you
receive your medication.
After placing your order you will be able to track it's process in real-time by
logging into the help desk. When your order ships, the FedEx tracking number
will be e-mailed to you so you may track its progress through the FedEx system.
What Are Your Privacy & Security Policies?
OnlineConsultationService.com is dedicated to patient privacy and security. All information
furnished is legally protected under doctor-patient privilege laws.
Our on-line ordering system uses the latest in Secure Encryption Technology.
All personal and credit card information is submitted with the highest level of
security and precautions. Our system also has safeguards in place to protect
against credit card fraud. Individuals attempting the fraudulent use of a
credit card will be reported.
How Does An Online Consultation Work?
Online consultations are a new concept in health care that utilize the Internet
to improve patient access to physician care. The patient does not receive a
traditional physical exam by the physician, but rather completes an online
questionnaire and communicates with the physician using our secure online
communication tool. Although online consultations will never take the place of
traditional medicine, they do provide a means for patients to receive treatment
for a limited number of conditions that, in certain circumstances, may not
require a physical exam.
Is This Legal?
In developing this new Internet medium for the delivery of health care
services, our organization is committed to meeting and exceeding current
regulations. OnlineConsultationService.com only utilizes US licensed physicians that practice
in the US. Our pharmacies are licensed to ship medication to all 50 states and
employ licensed US pharmacists to provide you with the highest standards of
pharmaceutical care. All medication is obtained from legitimate pharmaceutical
wholesalers, so you rest assured you are receiving the same medication as you
would at your neighborhood pharmacy.
What Prescription Medications Do You Dispense?
We only offer medications that can be prescribed from online consultations,
therefore we carry a very limited number of medications. No legitimate online
medical company will ever offer narcotics or addictive medications via the
Internet. The medications offered on our website do not require a physical
examination. A thorough review of your medical history is sufficient.
What Are Your Shipping Rates And Policies?Shipping
Once the pharmacy has received your prescription, it will be filled and shipped
by FedEx based on the shipping preference of your choice.
FedEx
Shipping available on all orders.
We will notify you if there is a problem with your order and you will receive a
confirmation email when the pharmacy ships your medication.
We are unable to ship orders to P.O. Boxes at this time. We must have an adult
signature at time of delivery.
Cancellation Policy
You may cancel your order before your order is shipped by calling
1-800-571-8037.
Do You Ship Orders Everyday?
We do not process prescription orders on the weekend. If you place an order
after 2:00 pm Eastern Standard Time on Friday, the order will be sent to the
pharmacy and shipped on Monday.
Can I Return My Medication For A Refund?
We are unable to accept returned prescription medications due to Federal Law.
*SATISFACTION GUARANTEED*
OnlineConsultationService.com guarantees your satisfaction with our products and services.
If you do not receive your order the next business day, the FedEx shipping is
FREE!
We are committed to offering outstanding quality and service and we are here to
serve you 24 hours a day, seven days a week. If you are unhappy with our
service, please CONTACT US and let us know
the problem. We respond to ALL complaints in a timely manner.
